Categories, purposes, sub-processors, retention and your rights. For DPAs and vendor questionnaires, email privacy@airinductsim.com.
How AirInduct Sim processes personal data of customers, visitors, and users on behalf of itself and, where applicable, as a processor acting on instruction from a customer organisation.
Account data (name, email, organisation), simulation artefacts (coil geometry, results — treated as customer content and never used for training), operational logs (IP, user agent, timestamps), and billing data processed by our payment provider.
Service delivery, security and abuse prevention, regulatory compliance, and — with explicit consent — product analytics and communication.
Contract performance for service delivery, legitimate interests for security and abuse prevention, legal obligation where applicable, and consent for anything beyond the above.
A small set of carefully vetted sub-processors for hosting, email delivery and payments. Current list maintained and published on request to privacy@airinductsim.com.
Where data crosses borders, we rely on Standard Contractual Clauses or adequacy decisions. Regional hosting is available for enterprise customers with residency requirements.
Account data is retained while your account is active, plus a short tail for legal and audit obligations. Simulation artefacts are retained for the duration of your subscription and can be deleted on request.
Access, correction, deletion, portability, objection, and withdrawal of consent — exercisable via privacy@airinductsim.com. We will respond within the regulatory timeframes applicable to your jurisdiction.
TLS in transit, encryption at rest for sensitive stores, scoped access controls, and regular review of our security posture.